Quality Manager in Elkin, NC at Vitro

Date Posted: 2/5/2021

Job Snapshot

Job Description


The Quality Manager plans, organizes and directs the activities of the plant Quality Control department and coordinates the total plant quality assurance effort to ensure conformance to customer, division and plant quality standards and government regulations. The incumbent provides objective evaluations of process performance and product quality and develops subordinates for continual contributions towards plant quality goals. S/he serves as the Plant Management Representative for ISO/TS 16949 compliance audits and other audits and supports plant quality, safety and environmental goals in this role.

  1. Ensure the organization quality policies and standards are followed: adherence to standards. Ensure and promote awareness of customer requirements, critical to quality (CTQ), and process capability throughout the organization.
  2. Regularly work with process owners to ensure understanding of customer requirements are met standard: specifications agreed upon.
  3. Regularly monitor and assess CTQ product requirements, control plans, at production areas.
  4. Liaise with external assessment body on all matters related to the external and internal accreditation/certification process.
  5. Work to improve organization's efficiency and profitability by reducing waste and process variation.
  6. Be THE Liaison between Customer (product/service quality needs), Corporate Teams, Sales, and Plant contributors

Address quality requirements (e.g. selection of special characteristics, setting quality objectives, training, corrective action, product design and development) in internal functions/meetings to best represent the needs of the customer and act as an advocate on behalf of the customer.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.



Job Requirements

The incumbent must have strong human relations skills, strong oral and written communications skills and a demonstrated ability to effectively supervise subordinates and foster teamwork. S/he must demonstrate the ability to make good decisions under pressure, to determine when, where and how to take decisive action and to know what course to take when faced with complex issues.

Applicants must be customer-focused, results-driven and be able to analyze quality data and make recommendations for improvemen. S/he must have experience influencing others and driving change in organizations for continuous improvement efforts.

A Bachelor's degree in engineering or another technical discipline plus at least three years’ experience in Quality Management or equivalent experience of at least five years successfully managing a department is required. The incumbent must have technical production knowledge and as such, must have an engineering background and education, as well as substantial training and competency in quality control techniques.

Must be knowledgeable in statistical process control techniques, FMEA, Control Planning, Gauge Repeatability & Reproducibility (GR&R). Knowledgeable in project management and problem solving skills. Proficient in the use of computer systems and software. Preferred Strong knowledge of statistical quality applications, metrology, and manufacturing and quality control standards

Must be proficient at an intermediate to advanced level in personal computers and Microsoft Office applications of Word, Excel, PowerPoint and Outlook.

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